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[Resolved]Avatars Not Showing on Map

Home Forums Bug Reports Avatars Not Showing on Map

This topic contains 22 replies, has 3 voices, and was last updated by  jofeuerstein 1 year ago.

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #52914

    Michael
    Participant

    Hello!

    Some users avatar photos are not showing on our results map.

    Many of the new users have profile photos that are not showing up on the map. Their wordpress and buddyPress image looks like this:

    Profile avatar

    But on the map, it looks like this:

    Member Avatar

    Some profiles are OK, but I think those are older, and there have been quite a few plugin upgrades.

    Can you help? Thank you!

    M

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    #52963

    Eyal Fitoussi
    Keymaster

    Hello Michael,

    Are you using a plugin for the avatar uploader or the native BuddyPress uploader?

    #52974

    Michael
    Participant

    Hi Eyal,

    Thanks for the response. I’m using quite a bit of your software, working on a fairly ambitious project for a layman, so thank you!

    I’m not allowing users to upload avatars with Buddypress OR WordPress. Initial login and WP account creation is handled through my XenForo forum software using a bridge called XenWord. It seems to create valid, complete wp accounts that are working fine in all other known instances. The avatar image is maintained through that bridge. If the user updates in XenWord, the WP avatar is updated.

    M

    #53146

    Michael
    Participant

    Hi Eyal,

    If WordPress correctly has the avatar image (it does), shouldn’t GEO My WP use it? Help?

    Thanks,

    M

    #53285

    Michael
    Participant

    Hi Eyal,

    Here is another, slightly different example of different BuddyPress and GEO My WP avatar images. In this case, they are both showing different default avatars. The BuddyPress avatar is correct, the map is showing the wrong one. Is this s setting somewhere?

    Thanks,

    M

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    #53320

    Michael
    Participant

    Hi Eyal,

    How do I get support? I’ve spent over $100 on your plugins and feel like I am on my own. I’ve been very patient?

    Is this a known issue? A Geo My IP bug?

    Help would be greatly appreciated.

    M

    #53356

    Eyal Fitoussi
    Keymaster
    This reply has been marked as private.
    #53603

    Michael
    Participant

    Hi Eyal,

    Well that is reassuring. I am using your software heavily and was afraid I could no longer get support. OK, I will send an email shortly with details.

    M

    #53682

    Michael
    Participant

    Did you receive my e-mail? I sent it a few days ago.

    Thanks,

    M

    #53686

    Eyal Fitoussi
    Keymaster

    HI Michael,
    Yes, I now found your email and I am going to look into it.

    Thanks,

    #53699

    Michael
    Participant

    Thank you!

    M

    #53737

    Michael
    Participant

    Any luck or leads? Do you have what you need?

    #53744

    Eyal Fitoussi
    Keymaster

    Hi Michael,

    I did look at your site and manage to get more avatars to show on the map. But still not all of them showing. I am not sure if all of your members uploaded avatars or not.

    However, members who their avatar shows on the BuddyPress profile should now also show on the map.

    Take a look at the map and let me know if you have any questions.

    #53749

    Michael
    Participant

    Hi,

    Thank you! Can you tell me if it was a plug-in setting or a bug? I want to know your plugin software as much as possible, and I couldn’t figure it out!

    I’ll check the avatars, and if users have uploaded avatars.

    Thanks again. More soon!

    M

    #53750

    Michael
    Participant

    Ok, found one specific user to look into:

    BlueRunner05

    If you look in the User Admin Area for users, and look up that user, you will see he has an avatar. On the map, he does not have an avatar.

    That seems like an issue between swap and Buddypress? Your map seems to properly display what Buddypress has as an avatar, so seems to be working properly. Not sure this part is your plugin.

    If not, I’m happy to pay for development if required. It seems (novice opinion), since user accounts are created using Xenforo, Buddypress is not using the WP Avatar created by Xenforo registration? I’m just not sure.

    Thoughts?

    M

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