Forum: Global Maps

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[Resolved]Can not enter License Key

Home Forums Global Maps Can not enter License Key

This topic contains 11 replies, has 2 voices, and was last updated by  Eyal Fitoussi 2 years, 10 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #44514

    Good day!

    I enter my license key, on my wordpress, but nothing happens. What’s wrong with key?

    Private Content Hidden
    #44517

    Eyal Fitoussi
    Keymaster

    Good day to you as well and thank you for the purchase.

    Your license key seems to be fine. When you enter the license key and click activate does the page load? Do you see any error message at the top of the page?

    #44609

    Page reloads and nothing happens.

    There is permanent error on GEO My Wp admin page:
    There was an error retrieving the add-ons list from the server. Please try again later. Error Code: 403

    I am not sure it refers to license key. But there is no other errors. And no errors in console.

    <?php echo do_shortcode(‘[gmw]’); ?> not works, do I have to activate plugin first?

    #44913

    Eyal Fitoussi
    Keymaster

    Do you have the latest version of GEO my WP and Global Maps installed?

    < ?php echo do_shortcode(‘[gmw]‘); ?> not works, do I have to activate plugin first?

    You need to use the shortcode with the form ID. For example:

    #45318

    Yes, both are latest version. So how activate license key?

    #45348

    Eyal Fitoussi
    Keymaster

    I have reset your license key in the system. Please try activating it again.

    #45423

    Nothing ((( page reloads, and nothing happens

    #45426

    Eyal Fitoussi
    Keymaster
    This reply has been marked as private.
    #45599

    yes!! sure

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    #45616

    Eyal Fitoussi
    Keymaster

    Thank you.

    Looks like there is a block on the site/server which prevents the plugin to connect remotely with GEO my WP website. Sometimes host provider will do that for security reasons.

    You should contact your host provider and explain him/her that your site cannot connect remotely to other site using wp_remote_get() and see what they say.

    Thanks,

    #45918

    Eyal Fitoussi
    Keymaster

    Any news on this issue?

    #54779

    Eyal Fitoussi
    Keymaster

    This topic marked “Resolved” due to inactivity. If you need additional help with the above, please open a new support ticket.

Viewing 12 posts - 1 through 12 (of 12 total)

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