Forum: Exclude Members

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[Resolved]Excluding any excludes all

Home Forums Exclude Members Excluding any excludes all

This topic contains 8 replies, has 2 voices, and was last updated by  Eyal Fitoussi 4 years ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #41628

    Alex Fuentes
    Participant

    Hello!  I seem to be experiencing an issue where when I exclude any member (via their user name, not role. although either way breaks the plugin), my results page breaks.

    GMW version 2.6.1.0.1 and Exlude members version 1.2.1.  Can you provide any guidance?

    Thanks,

    Alex

    #41644

    Eyal Fitoussi
    Keymaster

    HI Alex,
    Have you just started using the Exclude Members add-on or have you been using it for some time and it was working before?

    If it was working before have you done any updates recently that might cause this error? Have you just updated GEO my WP, Buddypress or Exclude Members Add-on?

    THanks.

    #41732

    Alex Fuentes
    Participant

    Hey Eyal, thanks for responding so quickly.  Yes, it was working prior to an update.  Could it be a corrupt database issue?  Sorry, I’m a layman in WordPress.  How would I go about testing a database corruption or perform a rollback (if required).

    Thanks again!

    Alex

    #41821

    Eyal Fitoussi
    Keymaster

    You are welcome Alex.

    I don’t think it is the database. It might be something in the queries that changed in the last version of GEO my WP .

    I am looking into that…

    #41966

    Eyal Fitoussi
    Keymaster

    HI Alex,
    I have a new version of the add-on ready. Would you like to give it a try and see if it solves the issue that you are having? If so please provide me with an email address that I could use to send over the file.

    Thanks.

    #42117

    Alex Fuentes
    Participant

    Heya Eyal,

    That’s great!  If you could send it to the below email that’d be awesome, thanks for your help!

    Private Content Hidden
    #42144

    Eyal Fitoussi
    Keymaster

    Sent!

    #42157

    Alex Fuentes
    Participant

    Installed and tested.  Working perfectly!  You’re a rock star, thanks!

    #42159

    Eyal Fitoussi
    Keymaster

    You are welcome 🙂 I am glad I could help.

Viewing 9 posts - 1 through 9 (of 9 total)

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