Forum: Groups Locator

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[Resolved]Location Does Not Save When Adding a New Group

Home Forums Groups Locator Location Does Not Save When Adding a New Group

This topic contains 5 replies, has 2 voices, and was last updated by  Eyal Fitoussi 3 years ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #54020

    Naomi
    Participant

    Hi, the location does not save when adding a new group on the frontend, as reported here:

    Location issue?

    I enter the location when creating the new group, and when I visit the newly created group, it says this group does not have a location. So I have to add the location again through the group’s ‘Manage’ area, and then it saves.

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    #54027

    Eyal Fitoussi
    Keymaster

    Hello Naomi,

    It is hard to know what causes the issue without seeing the live site. It could be a conflict with a theme or with another plugin, it could be a JavaScript error on the page which prevents the geocoder from working and others possibilities.

    Do you know how to look for JavaScript error on a page using the browser console?

    #54032

    Naomi
    Participant

    Hi, Eyal,

    Is this something that you’re able to replicate or no? The issue isn’t with the geocoder — it works great and fills in the correct location. The issue is that the location is not being saved during the group creation process. You have to go back to the group ‘Manage’ area and add the location again in order for it to stick.

    #54054

    Naomi
    Participant

    Hi, Eyal,

    This does appear to be related to the theme and/or plugins, but it’s odd that *only* the location setting is lost AND the location setting saves when you fill it in again.

    #54073

    Eyal Fitoussi
    Keymaster

    Hi Naomi,
    I tested the group creation on 2 of my test sites but It works fine. Do you know if/when you will have a live development site? I would gladly log-in and take a look at the issue for you.

    #54794

    Eyal Fitoussi
    Keymaster

    This topic marked “Resolved” due to inactivity. If you need additional help with the above, please open a new support ticket.

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