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[Resolved]No members found

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This topic contains 4 replies, has 2 voices, and was last updated by  Eyal Fitoussi 3 years, 11 months ago.

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  • #49775

    Simon Minton
    Participant

    Hi Eyal,

    We’ve just updated the plugins to the latest versions of xprofile fields, exclude members and the core GMW plugins.

    We’ve got a strange bug where the search results appear once a new search location is input however on refresh “No members found” is displayed (and no results are displayed). That search location then no longer produces results.

    Obviously this is unacceptable in production. Please assist.

    Cloudflare is off, no other caching plugins are turned on.

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    #49776

    Eyal Fitoussi
    Keymaster

    Hi Simon,
    Please deactivate Exclude Members add-ons and see if the issue is gone. If not try deactivating BP Global Unified Search plugin and try again.

    let me know if any of the above helps.

    Thanks,

    #49781

    Simon Minton
    Participant

    Hi Eyal,

    I’ve deactivated both on the site and still the same issue. Have you been able to replicate it?

    Thanks,

    Simon

    #49894

    Eyal Fitoussi
    Keymaster

    No, I can’t replicate it and I have never seen this behavior.

    Would you please test it with a default WordPress theme to see if it works?

    #50442

    Eyal Fitoussi
    Keymaster

    This topic marked “Resolved” due to inactivity. If you wish to reply to this topic please change its status to “Not resolved”  before replying.

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