To prevent any future inconvenience please read carefully our refund policy before making a purchase.
Please understand that when purchasing a plugin you do not purchase a physical item, which can be retuned, rather you download a digital software. Our refund policy below is limited to prevent the abuse of our licensing system and/or our digital products.
We will be happy to provide a full refund within 14 days of the original purchase. After 14 days, no refunds will be provided.
Refund CAN only be granted if the plugin is not working as described or if it has issues that we cannot solve.
Before a refund will be granted, you must allow us to try and help solve any problem you have. Refund will not be granted if you simply implying that the plugin is not working without showing us the issue on a live site and allowing us to try and solve it for you. You can report any issues you might have by opening a support ticket. We will try to solve the issues by pointing you to the right direction or by accessing the back-end of your site.
Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.