Have questions? We're here to help.

Try searching the documentation for a solution before submitting a support ticket. You can use the search box below or you can search the documentation directly.

Open a Support Ticket

What do you need help with*
Use this form for Pre-sale questions only. For technical support please select Technical Support from the dropdown selection above or use the support forum. We will not reply to support questions submitted here.
Use this form for account and billing questions only. For technical support please select Technical Support from the dropdown selection above or use the support forum. We will not reply to support questions submitted here.
Use this form for general questions only. For technical support please select Technical Support from the dropdown selection above or use the support forum. We will not reply to support questions submitted here.
Do you have a valid license key?
A license key is received with the purchase of a premium extension
A valid license key is required when submitting a support ticket. If you are a license key holder, you can obtain it from your account page. Otherwise, please use the support forum for any questions and bug reports.
Name*
First name Last name
Email*
Enter Email Confirm Email
Website*

Please enter your website URL
License Key*
A valid license key is required in order to receive support. Your license key can be found in Your Account page.
Are you having an issue with GEO my WP core plugin or with a premium extension?*
Which extension are you contacting about?*
Summary*
Please summarize your issue or question in a few words.
Message*
Please describe in detail the issue or question you are contacting about.
Files & Screenshots
Drop files here or
Accepted file types: jpg, gif, png, pdf, Max. file size: 50 MB.
Admin access
- I will provide admin access now
We might need to access the admin area of your site in order to solve an issue. You can either provide us with the username and password now. Or, we will let you know if we need access, and you can provide it later.
Login URL

URL to the login page if different than /wp-login.php
Username
Password
Name
This field is for validation purposes and should be left unchanged.